Frequently Asked Question

Initial Issue:

When opening a model or editing materials, Revit displays the following message:

To resolve this issue, try the following:

• Delete or clean out the temp folder:
  1. Go to the windows search bar and type %temp%
  2. Select the %temp% folder in the result
     
     
     
     
  3. Press Ctrl + A to select all the files in the folder
     
     
     
     
  4. Press Delete on your keyboard and click “Yes” to confirm
     
     
     
     
• Reboot your machine
  

If issue still insist create a ticket through https://ch1.viatechnik.com/ so the IT team can assist you further.